CCR (Carrier Commercial Refrigeration)

Sales Operations and Strategy Manager

Location US-NC-Charlotte
ID 2024-4699
Category
Sales
Position Type
Regular
Remote
No
Postal Code
28269
Address
5900 Northwoods Business Pkwy, Ste B

Overview

We are seeking a highly motivated and strategically minded individual to join our team as Sales Operations and Strategy Manager. In this pivotal role, you will serve as a key advisor to the Managing Director, providing critical support in organizational leadership, strategic planning, and project management with a strong emphasis on effective execution.

This position offers a unique opportunity to shape the future of our organization by driving strategic initiatives, ensuring meticulous project execution, and fostering cross-functional collaboration.

Responsibilities

  • Provide business consulting, strategic direction, and leadership to the NA CCR team, fostering a collaborative and high-performing work environment;
  • Lead large and complex projects in the CCR NA Business unit, setting standards in close alignment with the GM NA and the local leadership team;
  • Ensure alignment and knowledge exchange with the EMEA Strategy, Transform & Sales Ops to incorporate best practices within the group;
  • Own the project management responsibility in the Business Unit for project deliverables, ensuring adherence to best practices and compliance with relevant regulations;
  • Act as a primary point of contact for stakeholders, keeping them informed about project status, risks, and key decisions of the project portfolios;
  • Monitor project progress, identify potential risks, and implement mitigation strategies to ensure projects are delivered on time and within budget;
  • Optimize resource utilization and allocation across projects, balancing priorities and requirements;
  • Train involved project management executives on project execution standards, commercial and technical aspects in collaboration with operations;
  • Implement process improvements and methodologies to enhance project management practices and efficiency, with systematic lessons learned;
  • Prepare and present regular reports on project progress, performance metrics, and key performance indicators (KPIs) to senior management;
  • Take ownership of separation and integration items, developing work plans, and driving successful execution;
  • Identify opportunities for process optimization and efficiency improvements, ensuring alignment between strategic initiatives and day-to-day operations;
  • Support the Managing Director, NA with meeting schedules, presentations, and local communications;
  • Drive special projects on behalf of the Managing Director, ensuring successful and timely completion;
  • Provide critical insights, analysis, and recommendations to support decision-making processes.

Qualifications

Required Qualifications:

  • Bachelor’s Degree;
  • 5+ years of experience in project management or sales operations.

Preferred Qualifications:

  • Certification in project management (e.g., PMP) with a track record of successful project delivery;
  • Strong leadership and people skills with the ability to motivate and inspire colleagues and customers alike;
  • Proficiency in project management tools/software/standards and a deep understanding of project management methodologies (classic, agile, hybrid);
  • Excellent communication, negotiation, and conflict resolution abilities;
  • Strong analytical and problem-solving skills with a focus on attention to detail;
  • Ability to work effectively in a fast-paced, dynamic environment while managing multiple priorities;
  • Experience leading cross-functional teams and fostering a collaborative culture;
  • Familiarity with industry best practices and commitment to staying current with trends.

#LI-Onsite RSRCAR

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