CCR (Carrier Commercial Refrigeration)

Collab & o365 Specialist

Location PT-Lx-Lisbon
ID 2024-4857
Category
Digital Technology
Position Type
Regular
Remote
No
Postal Code
1990-096
Address
Av. Dom João II 1.7.2.1 Piso 0

Overview

We are seeking a highly skilled Collab & o365 Specialist to join our team. You will be responsible for designing and implementing solutions. You will be part of the IT Infrastructure unit focusing on Migration, Design and improvement projects across the globe. Our goal is to provide to our internal customers our end-to-end services with sector-specific expertise, advanced technologies, and global resources.

Responsibilities

  • Evaluate and contribute to the strategic objectives across the portfolio, services, and M365 products, ensuring alignment with the longer-term vision and strategy;
  • Implement ways of working among the technical teams and product SMEs that are aligned, agile, and cohesive. Ensure consistency and alignment and drive collaboration with the other portfolio services, driving collaboration between the pillars of the platform with a focus on Digital Foundations, Operations, and Digital Worker Experience;
  • Design, development and management the future of enterprise M365 services;
  • Build and Lead technology strategy, shaping future roadmaps and unlocking new opportunities for global solutions in the Digital Workplace Collaboration Services;
  • Providing clear insights into the roadmap of collaboration services initiatives;
  • Manage and optimize the manager of our Microsoft EA;
  • Design, development and management the Collaboration Services stack;
  • Knowledge of the SharePoint framework, including hands-on experience in configuring lists, libraries, content types, sites, and workflows (Power Automate), etc.
  • Knowledge of Microsoft 365 Copilot;
  • Implement preventative measures at the platform level;
  • Manage installation, deployment, migration, incident, problem, change, and release management;
  • Oversee platform management and governance activities;
  • Ensure data management policies across all M365 platforms;
  • Liaise with Digital Security for risk management and remediation;
  • Ensure platform security, availability, maintainability, and supportability;
  • Manage a technical backlog and prioritize items with Portfolio and Service Owners;
  • Deliver platform metrics and reports;
  • Assess technical impact of new requirements and lead on issues or risks;
  • Serve as a point of contact for Acquisitions, Divestments, and New Business engagements;
  • Optimize technology usage through vendor and partner collaboration.

Qualifications

  • 5+ years of experience as a Systems Administrator supporting Windows Server, Active Directory, Exchange or similar environments. Bachelor's degree may substitute for some years of experience;
  • 5+ years of experience in a role with responsibility for the administration of Microsoft Azure or Office 365 services including Exchange, Teams and OneDrive;
  • Problem-Solving Skills: You’re a critical thinker who can identify issues and find effective solutions in a timely manner. You’re not afraid to tackle complex problems and can break them down into manageable parts;
  • Communication Skills: You have excellent verbal and written communication skills. You’re able to clearly explain technical concepts to non-technical colleagues and partners. You’re also a great listener, which helps you understand and address the needs of others;
  • Adaptability: You’re comfortable working in a fast-paced environment and can easily adapt to new technologies and procedures. You’re open to feedback and continuously look for ways to improve your skills and processes;
  • Team Player: You work well in a team and understand the importance of collaboration. You’re able to work with diverse teams and can manage conflicts in a constructive manner. You’re also willing to share your knowledge and learn from others.

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