CCR makes modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

North America team is building solutions to decarbonize the industry refrigeration industry. We're setting the standard for healthier, safer, and more resilient food and healthcare systems– and connecting the cold chain to improve the process of safely shipping and storing food and critical medical supplies.

Commercial Refrigeration is headquartered in Charlotte, North Carolina, serving customers across North America. Our vision is to empower our customers to be able to confidently succeed in their ESG goals. We are a startup within CCR, and want team players who thrive in a dynamic, changing, environment, while continuing to delivery on what our customers need most.

The PTP and OTC Specialist will manage both the procurement and order-to-cash cycles, handling tasks related to purchase order management, invoice reconciliation, sales order processing, and customer invoicing. This hybrid role ensures that both supply chain and sales operations run smoothly, while coordinating between vendors, internal teams, and customers. The specialist will manage end-to-end processes to ensure timely payments, order fulfillment, and accurate financial records.

Procure-to-Pay (PTP) Responsibilities:

• Purchase Order Management:
• Create and place purchase orders based on approved purchase requisitions and ensure accuracy in terms of quantity, pricing, and terms.
• Track the status of purchase orders and shipments, ensuring timely delivery of goods and services.
• Item Creation:
• Set up and maintain item master data in the procurement system, ensuring accurate descriptions and inventory management.
• Invoice Approval & Dispute Resolution:
• Review and approve supplier invoices, matching them to purchase orders and resolving any discrepancies or disputes.
• Collaborate with vendors to address invoice or delivery issues.
• Shipment Tracking:
• Monitor shipment schedules, coordinate with suppliers, and ensure goods are received according to agreed timelines.

Order-to-Cash (OTC) Responsibilities:

• Sales Order Entry:
• Accurately process customer sales orders into the system, ensuring all details align with the customer’s requests and company policies.
• Order Tracking and Updates:
• Track the status of orders and communicate with internal teams and logistics to ensure timely delivery to customers.
• Update sales orders as necessary, reflecting changes in customer requirements or shipment details.
• Invoicing and Billing:
• Identify sales orders ready for invoicing and work with the finance team (PTP BPO) to ensure timely and accurate billing.
• Order Closure:
• Ensure all completed orders are closed in the system, with all relevant documentation (e.g., proof of delivery) properly filed.

General Coordination:

• Cross-Functional Collaboration:
• Coordinate with procurement, logistics, sales, and finance teams to ensure smooth and timely processing of both purchase and sales orders.
• Assist in resolving any issues related to order fulfillment, delivery, or payment that affect the supply chain or sales operations.

• Bachelor’s degree in Business, Supply Chain, Finance, or a related field.
• 3-5 years of experience in both procurement and order-to-cash processes (or a similar hybrid role).
• Strong understanding of ERP systems (e.g., SAP, Oracle) and experience with order management and procurement modules.
• Excellent problem-solving and organizational skills.
• Ability to manage multiple priorities in a dynamic, fast-paced environment.
• Strong communication skills for collaborating with internal teams, suppliers, and customers.