Strategic Account Manager

CCR North America is seeking a Strategic Sales Manager to drive long-term growth
and deepen relationships with top U.S. food retailers. This role is responsible for
managing and expanding enterprise-level accounts, embedding CCR’s CO₂ and
refrigeration solutions into customer sustainability, compliance, and cost-efficiency
strategies. The successful candidate will act as a trusted advisor to executive
stakeholders, ensuring CCR is positioned as the partner of choice for innovation and
long-term value creation.

Account Strategy & Development

• Develop and execute multi-year strategic account plans aligned with customer
goals and CCR’s growth objectives.
• Expand CCR’s footprint within major retailers across business units, store
formats, and regions.
• Shape customer vision from pilot projects into enterprise-wide rollouts and
national standards.
• Identify opportunities for upsell and cross-sell across CCR’s refrigeration
portfolio.

Customer Engagement & Partnership

• Build executive-level relationships (C-suite, sustainability, operations,
engineering).
• Position CCR as a thought leader in CO₂ refrigeration and sustainability
transformation.
• Facilitate joint planning sessions, QBRs, and steering committees with
strategic customers.
• Act as the customer’s trusted advisor, anticipating future needs and regulatory
pressures.

Collaboration & Internal Alignment

• Partner closely with Business Development Managers (BDMs) to transition
accounts from initial pilot stage to long-term growth.
• Work cross-functionally with CCR’s technical, service, and product teams to
deliver tailored solutions.
• Provide market insights to leadership and product development to shape
CCR’s innovation pipeline.

Required Skills & Attributes

• Vision-driven: able to influence and shape long-term customer strategies.
• Trusted advisor: strong executive presence and ability to engage senior
stakeholders.
• Influential communicator: adept at tailoring messages across organizational
levels.
• Resilient & strategic: anticipates obstacles and positions CCR as the solution
partner.
• Farmer mentality: focuses on nurturing and expanding accounts over 5–10
years.
• Collaborative growth mindset: thrives in a cross-functional, team-oriented
environment.

KPIs & Success Measures

• Revenue growth within strategic accounts across regions and business units.
• Increased CCR share of wallet and expanded adoption of CO₂ refrigeration
solutions.
• Establishment of CCR as the preferred long-term partner for sustainable
refrigeration.
• Successful delivery of multi-year account plans and national rollouts.
• Executive sponsorships secured and maintained at top 20 U.S. retailers.
• High customer satisfaction, retention, and repeat business performance.

Experience & Qualifications

• 8–12+ years in strategic account management or enterprise sales, preferably
within HVAC, refrigeration, or related industrial sectors.
• Proven track record of managing and growing multi-million-dollar accounts.
• Experience selling complex technical solutions into large retail or food service
organizations.
• Strong understanding of sustainability, ESG, and regulatory drivers affecting
refrigeration.
• Bachelor’s degree in Business, Engineering, or related field (MBA preferred).
• Ability to travel domestically (~30–40%).
What We Offer
• Opportunity to shape CCR’s growth in North America during a period of major
CO₂ refrigeration adoption.
• Competitive compensation with performance-based incentives.
• Strong professional development and career progression within a global
organization.
• Work with an international leader in sustainable refrigeration solutions, trusted by
24,000+ installations worldwide.